Know Diabetes website disclaimer

Know Diabetes branding is the identity of the NHS North West London, representing their Diabetes Transformation Programme. is a free website and every effort has been made to ensure that the information within Know Diabetes is accurate and up-to-date so that it is a useful resource. However, please always follow these guidelines:

  • In a life-threatening emergency, dial 999. 
    • If you need urgent health advice but it’s less urgent than 999, or you need urgent treatment for symptoms dial 111.

If you are under the age of 16, please check with your parent or guardian before seeking help with any symptoms you may be experiencing.

If you need health help in a language other than English, dial 111. Simply mention the language you wish to use when the NHS 111 operator answers your call. They can arrange a confidential interpreter service in many languages. If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111.


This website has been developed for the NHS clinical partners who are responsible for arranging health services in your area of North West London. It is provided for information only and is not intended to be a substitute for professional medical care by a qualified doctor or other healthcare professionals.


We reserve the right to make changes and improvements to any information contained within the Know Diabetes pages, at any time and without notice.

Know Diabetes contains hyperlinks to websites operated by third parties. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their content. The inclusion of hyperlinks from Know Diabetes to non-NHS websites does not imply any endorsement of the material on such websites or any association with their operators.

We are not responsible or liable for any form of claims, losses or damages whatsoever (whether direct or indirect) resulting from the use or misuse of information contained in or implied by the information on this site, except to the extent that such liability cannot be excluded by law. We do not seek to exclude or limit in any way our liability to the user for personal injury or death caused as a result of our negligence or seek to exclude or limit our liability for fraud or fraudulent misrepresentation by us.

If you wish to comment or complain about this website please contact the Diabetes Transformation Programme by e-mail to