About Know Diabetes

The vision of the Know Diabetes website is to support people with diabetes, and those at risk of developing type 2 diabetes to live their lives to the full in North West London.

We aim to do this by providing access to the latest information for living well so everyone can live a happier and longer life.

What happens when I get my Know Diabetes log in?

In 2021 you might receive a text message from your GP practice informing you that it’s your turn to create your Know Diabetes account. If you get this text message please check your email inbox, as we will send the invite by email, the email will always be sent from DrTonyWillis@knowdiabetes.org.uk email address.

Where it all began

The initial concept of the Know Diabetes website was created by a focus group in 2012 of diabetes service users in Hammersmith & Fulham. The website gradually expanded its area to match the amalgamations in local NHS diabetes services, first to Kensington & Chelsea and Westminster, then to Hounslow and Ealing and later to Brent, Hillingdon and Harrow.

In 2017 our eight NHS CCGs launched an award-winning diabetes strategic transformation programme and the website was refreshed and expanded to create the Know Diabetes Service.

Website traffic for the Know Diabetes website increased 8 fold in 2021 to half a million page views and people from all over the world now visit the site to enjoy the latest resource. People living in NW London can also gain access to view their personalise healthcare record and see their latest healthcare results.

Who are the Know Diabetes team

What We Do

The Know Diabetes Service has three key parts:

1. A website where you can learn about diabetes and track your progress with access to your health record.

2. A single place for NHS Professionals and people with diabetes to find information about local resources they can access to manage their diabetes and

3. Person-centred communications via email or text(SMS) to provide people with the right information at the right time based on their individual needs and preferences.

Find something for you

Click the For You button to find out more about what the Know Diabetes Website has to offer you.